If upon picking up your cake, you are not 100% satisfied with the look of your cake, you are NOT obligated to take the cake. The 50% deposit is non-refundable, but the remaining balance will be refunded.
Once a cake is picked up by you or your designated party, it is considered accepted. Refunds requested due to decorating style, color shade choice or general decoration design WILL NOT be honored.
I am not responsible for your cake once it has been picked up. Nor am I responsible for damage once the cake has been delivered or set up at the venue.
Cake flavor and texture is subjective. Refunds requested due to flavor or texture after cake has been accepted and picked up are only offered if the product is brought back to me and the quality of the cake flavor or texture is determined not to meet my standards. Quality determination is at my own discretion.
Keep in mind variety in temperature and humidity may impact the flavor, overall design, or texture of the cake to some degree. Please understand I cannot control changes in texture or changes in color or shape due to weather conditions.